RETURN POLICY

Thank you for shopping with our Store. We want you to have a positive shopping experience with us. Please review our Return Policy carefully, as it outlines the conditions for product exchanges.

1) Returns Eligibility

We accept returns for two specific cases only:

• The customer received the wrong product.
• The customer received damaged goods.

Change of Mind Policy:

•  Please note that returns due to a change of mind are not applicable. 
• We encourage all customers to make thoughtful purchases.

2) Wrong/damaged Product Received

If you receive Wrong/damaged Product, kindly follow these steps:

• Contact our customer support team within 24 hours of receiving the order.
• The product should be unused, and the packaging must remain undamaged.

1. We strongly advise you to make a video while unwrapping and unboxing the product from the delivery packaging. 
2. This video will serve as proof of the damage and is crucial for processing your return.
3. Include the video proof with your return request.
4. If the video proof is not provided or is made after the product has been unboxed, we may not be able to process the return.

After the product is returned and inspected, you will be offered the correct product.

If you have any questions or concerns regarding our Return Policy, please don't hesitate to contact our customer support team.

Thank you for shopping with us, and we appreciate your understanding of our Return Policy.